TERMS AND CONDITIONS
GIFT CARDS
Gift Cards can be used towards available treatments and products by S A C H A B E N G E massage | botanicals.
Redeem in person: If using in person for a treatment or to buy products please mention the Gift Card number at the time of booking and bring it with you. Treatments held at 38 Ferndale Avenue, Wallsend, NE28 7NE only.
Redeem online: If redeeming online enter the card number shown on your Gift Card. To redeem the Gift Card online, enter the card number in the discount code box at check out. Treatments held at 38 Ferndale Avenue, Wallsend, NE28 7NE only.
Please be aware when redeeming online that the Gift Card provides a single use code that can only be redeemed once, in a single online transaction. Therefore, unfortunately, if the final payment amount is lower than the Gift Card value, any unused balance will be lost.
The Gift Card cannot be exchanged for cash. No change given.
The Gift card is accepted for treatments at location 38 Ferndale Avenue, Wallsend, NE28 7NE only.
Terms and conditions may be revised and amended at any time.
Please get in touch if you have any questions.
BOOKING PROCESS & POLICY
To allow for a smooth and efficient intake process, if this is your first time booking, you will need to book your appointment online.
1. Select a massage treatment: Services > "Book Now" button
2. Select a date and time.
3. Enter your contact details.
4. Enter your payment details.
You will receive your initial booking confirmation.
5. Complete a simple Health questionnaire via the link provided prior to your appointment. This is for your own safety, and treatment cannot go ahead without this.
Once the payment and completed health questionnaire have been received, your booking is finalised.
You will only need to go through this five step process the first time you book with us. It simply ensures we have all the required information to be able to deliver a safe and effective treatment, and allows you to take full advantage of your time slot!
Please ensure you read through and fully understand the Cancellation Policy before you complete your booking.
CANCELLATION POLICY
All appointments must be paid in full at the time of booking. If you need to amend or cancel your appointment, you can do so up to 48 hours before your appointment without penalty.
If a treatment is cancelled between 48 and 24 hours prior to an appointment then a 50% deposit will be retained.
If your appointment is cancelled or amended within 24 hours of the appointment time then the full upfront payment will be retained.
We appreciate your co-operation with the above cancellation policy.
WEBSITE TERMS OF USE
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COPYRIGHT
All logos, images and trademarks mentioned herein belong to their respective owners. All pages on this web site are the property of Sacha Benge Massage | Botanicals. You may not otherwise copy or transmit the contents of this website either electronically or in hard copies. You may not alter the content of this website in any manner.
DISCLAIMER
Sacha Benge Massage | Botanicals makes every effort to ensure that information contained in these pages is accurate and up to date. However, no liability is accepted arising from reliance upon the information contained in these pages or any other information accessed via these web pages.